Grand Opening – Haefele Connect

Our team and technology have grown in depth, reliability, and capacity, and now our name and logo have changed too, to reflect this growth.  

We are the same family owned and operated business that we have been for the past 35 years, only now we have a more reliable, faster fiber-rich network so that we can deliver you, our subscribers, the best in world-class media and entertainment.

Community
Haefele Connect has always given back to the communities we serve, and we will continue to support important local programs. Examples of programs that Haefele supports includes initiatives such as the Broome-Tioga Counties Relay for Life, the Renovation of the Nichols Pond Park, the S-VE !nspire Fitness and Community Center, Spencer Van-Etten High School’s project Inspire and others.

Service
You still have the same local contacts here. When you call Haefele Connect during our business hours, you can expect to get a real, live local representative on the phone, no difficult, frustrating phone trees to navigate. If you call in after-hours with an emergency, we always have an emergency technician on call to assist.

Connection
We keep you connected through our fiber rich network, which means fewer outages and more reliability. We are working hard to offer you the best in HD Digital Cable, High speed Internet and Digital phone services to keep you connected to a busy, changing world marketplace.
Join us in Congratulating Haefele Connect!

Where to Find Us
Office Address
24 E. Tioga St. Spencer, NY 14883

Mailing Address
P.O. box 312 Spencer, NY 14883

607-589-6235
Tech Support

Get Tech Support
866-708-1556

tech@htva.net
Customer Service

Local Call
607-589-6235

Out of Area Call
800-338-6330

cs@htva.net

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